Our Customers Are So COOL!

Air went out last night, called first thing in the morning and said they would be here before noon. Showed up at 9:00 am, an hour after my call. Wow! Fixed and running in 30 minutes. Great service, price and efficiency. Highly recommended.

We have been using this business since moving to Havasu in 2013 and have been beyond happy with their service. Knowledgeable, friendly, courteous, and clean up after completing the job. Instead of pressuring us to replace our unit, they serviced it and gave us updates to its operation until it became very apparent it was working harder than it should. With that, we took this timely information and ordered a new unit then had it replaced within the week. All went in without a hitch and we are now hooked up to the new unit through WiFi. These folks deserve to be in business because they know THE business. We recommend them to all our friends here in Havasu! Great job Cool Dude!

If everyone in Havasu was as on top of things like this company, then we'd all be living on cloud 9 instead of waiting for slacker contractors.
I called at 7 in the morning because our air would not click on. Completely dead. After calling 2 other companies who honesty could not get out to my place way too late in the day I called the cool dude.
After diagnosing the issue as a condenser issue and having to replace it we opted to go with a full unit replacement instead. The original unit was very old and we knew it was coming. From start to finish the process was about 4 hours. I cannot tell you how incredibly happy I was when they said they could replace it that day. With 3 kids and a dog on an extremely hot day we were incredibly grateful for the quick action of the entire team. I would not hesitate to call them again or recommend their services. 5 stars!! Thanks guys!!

Review long overdue!

This company has all of the appeal of a small business (flexibility, customer satisfaction, personal touch), with the benefit of big business capabilities (competitive pricing, outstanding quality, guaranteed performance).

Roko has serviced my personal unit for four seasons. No nonsense, no upsell, no smoke. He has always steered me toward failure free operation. If he says the capacitor is on the way out, I can see the readings on his equipment. I have a fan motor that has lost some performance, evident through upper limit current readings. That is what I appreciate, and why his service is invaluable to me and my family.

I have saved the best part for last. My pastor (Abundant Grace) spent several hundred dollars last season to service his unit. This season, he was crushed to find the unit completely inoperable. I knew The Cool Dude would know what to do. After verifying the system had several failures, including stuck valves and zero freon, he confided that the unit was a stinker in general with multiple high failure rate items. It would be a case of throwing good money after bad, not to mention 2/3 the cost of a new unit installed. The choice was simple.

Here's where these guys really shine. There was a space in the schedule for a next day install. You gotta be kidding, right? No pressure, no hard sell. The choice was simple, the price was right.

Nine A.M. The next morning, a crane arrives. Three great guys carefully dismantled the old plenum connecting the unit to a defunct swamp cooler, and craned the ALL of the giant equipment off the roof. A brand new plenum, and stand, matched to the slope of the roof, was fabbed the day before and mounted beautifully. On top was lowered a brand new, high efficiency, single unit five ton Goodman manufactured locally... Bonus! (Support local businesses)

Each step of the process included high quality insulation materials, sealants, electrical connections, precision mounting, very impressive work. Everything you would want to see going on your own home. Two and one half hours, start to finish.

The Cool Dude gets our support, and our appreciation.

Thanks Roko.

I'm new to Havasu and dreaded calling about my AC going warm sporadically and I was minutes from being taken by another company and Aaron called me back just in the nick of time. Thank God!

He was extremely professional and extremely knowledgeable about this kind of problem. He was so nice and unfortunately or fortunately my AC came back on by the time he got to my house. He was unbelievably courteous and gave me his number and told me to call when it happened again so he could test it. Aaron is my knight in shining armor! 

I was so fortunate to call The Cool Dude and I can't say enough great things about these guys! Aaron and Roko are the most honest and knowledgeable guys in Lake Havasu and they really are Cool Dudes!

Arrived to our Lake Havasu house during an extreme heat wave and discovered our AC was not working. I called them and they were very understanding on the phone. They were willing to send someone out the same day. The tech showed up during my quoted time. He promptly diagnosed the problem. Replaced the broken part and was on his way in less than an hour. The rate was very reasonable. I would absolutely recommend them and use them again. Thank you The Cool Dude!!!

We purchased our ac unit from The Cool Dude a few years ago. We had some issues with a power surge and they were willing to come out on a Friday night to check our unit. The ac came back on so we set an appt for Monday. Not only were they on time they replaced some parts at no charge. They know we have a newborn and said the repair was free of charge. How unexpectedly cool is that. This is the only company we will use. We also recommend them often.

Like so many in Lake Havasu when your A/C shuts down in summer it's an emergency. After speaking to Michele from the Clean Team we called Cool Dude Heating and A/C. The phone was answered in a couple rings and after telling him of our situation his reply was no problem I'll be by before noon. This guy rocks!! Right on time, took a look at the system, diagnosed the problem and fixed it. A total professional, knows this job and his product. He is now our go to for any heating and a/c situation. Oh and his prices are excellent

Roko gave me a great price on a packaged unit and did the install the next day! He and his crew were able to start earlier than expected (this was a big bonus for me) and complete the job in a few hours,,,who does this anymore? BTW I'm still waiting for a callback and price from the other company that said I needed a new unit!...Cool Dude is my go to company for A/C issues on all of my rentals and my own house!

Cool Dudes arrived for the scheduled service on time. We felt the estimate for repair was fair as we were already aware that a repair or replacement was imminent.
They were professional efficient and pleasant. All work was performed very quickly, all components of the operation were on track. I will recommend this company to any who ask.
I don't usually do these survey except when service is exceptional, which is what we got from Cool Dudes.

One of the few to offer free estimates. Called on a Wednesday morning. Met my wife on her lunch the same day. Found the problem and gave multiple ways to fix our issues. We decided it would be more economic to replace our unit than repair one thing and have another older part to fail. They showed up early Friday morning and had everything installed (including nice digital thermostat)by the time we got home from work. Guys were very professional and honest. Thanks cool dudes!

Called COOL DUDE this morning,air not working, 110 degrees predicted today unit on roof is 40 years old so between myself and COOL DUDE and My WIFE we decided to get a new unit without any hesitation and a little negotiating the guys were taking measurements and the lift was ordered and unit was on roof and running by 1 (one) 3 hours from start to finish. Would have been two hours but my wife had questions and take pics lol THANKS GUYS YOUR THE BEST I WILL PASS THE WORD

We would definitely recommend The Cool Dude for their exceptional service and fair pricing. Owner/Tech Roko arrived in just a short time after we called, quickly found the problem and got the unit running right away. Thank-you for such great fast service!

I had a great experience! My AC unit died in the middle of the night. Fortunately it wasn't insanely hot yet. They are open 24 hours so I called first thing...

Thank you Roko/ "The Cool Dude" for saving our lives today by fixing our A/C motor .. It's 115° today and supposed to be 118° tomorrow...would not be cool with out you..Literally!!!! ...You totally rock for coming out on FATHERS DAY AND a Sunday.....AND for having all the parts on your truck!! AWESOME!! THANK YOU!!!

Came over to my house at 7:45 at night, just to take a look at my A.C. because me and my wife were suffering from the heat. Didn't try to take advantage of us with regards to pricing, was very fair, and truly took care of us. There are a lot of swindlers out there... And The Cool Dude is definitely not one of them!

I called various Heating & Air Conditioning businesses and Cool Dude was able to come out same day and install my new Honeywell Wi-Fi Thermostat. We only had 4 wires but needed 5. He figured out how to get the additional wire and make everything work. All with in an hour or less. Very professional. Would defiantly recommend him.

Best HVAC company in Havasu period ... I can't say enough about Roko and his staff .. Bottom line if you want the job done right call The Cool Dude ... A+++ 5 Stars

Professional

The cool dude fixed my AC after I had another company out for 3 hours with no luck. They showed up the same day and had it fixed in no time. The customer service is excellent....The cool dude was polite and insured me it would be fixed and not to worry :) Thanks cool dude, :) Bob and April..

He installed a a/C unit in our garage. Showed up on time, completed work as he said he would and cleaned up nicely after. He very patiently answered all of my questions. We will definitely use The Cool Dude next time we have an a/C need.

Came right over and took care of the problem right away. Great service.

These guys are the only ones in town who say when they will be at your home and show up, they never try to sell you something you don't want they always get my unit ready for summer then I call them back before I need to turn furnace on in winter time, it gives me and my family peace of mind knowing that our air and heat will be working when we walk down the hallway and turn on the thermostat.

Quick to respond, identified and fixed problem in less than 30 minutes and very reasonable price. Highly recommend.

Fast, reliable, affordable. Came out and worked hard. Will definitely use again!

The Cool Dude repaired out heater in January and the air in June. Always on time or early. Great customer service.

We purchased our ac unit from The Cool Dude a few years ago. We had some issues with a power surge and they were willing to come out on a Friday night to check our unit. The ac came back on so we set an appt for Monday. Not only were they on time they replaced some parts at no charge. They know we have a newborn and said the repair was free of charge. How unexpectedly cool is that. This is the only company we will use. We also recommend them often.

Best of the best HVAC in Havasu! This is how a 24 hour business should be run. Our AC decided to quit when it's 110 outside. A quick call to The Cool Dude and not 30 minutes later work was getting done on the roof. Professional, dependable, affordably priced and overall excellent service. My go to and now fully recommended AC service.

AC went out on 4th of July. Aaron from Cool Dude came out within an hour of my call and had my AC up and running an hour after that. Can't say enough about that kind of service. Could have charged me $1,000 and I'd have been happy to pay it. Instead....$40 service call. Are you kidding me? These guys are the best AC company in Havasu PERIOD.

There’s a reason The Cool Dude has five stars and amazing feed back on yelp. I called Roko on a Friday afternoon and told him the troubles my AC unit was having, we set up an appointment for that afternoon, he called me to let me know he couldn't make it due to so many emergency calls, but if my AC went out over night to call first thing in the morning. Well my AC went out that night and Roko had my AC up and running 20 minutes after my call the next morning. This business sets a higher standard and really delivers for the customer.

Calling "The Cool Dude" (Rocco), was the best choice I could have made! My AC broke and his company switched it out with a new AC unit within what seemed to be just minutes, at a price that could not be beat! Fantastic service. I will call him again again and again! Thank you so much to you and your team. Extremely friendly, professional and on time!

This "dude" is awesome!!!  I called at 11:45am, explained I had no A/C and had a disabled child at home!  Roko was here in 5 minutes, fixed the A/C....some capcitor thingy...and we are once again cool!  I would recommend "The Cool Dude" to anyone!  THANK YOU, ROKO from MaryLou and Kerry!

Cool Dude heating and air conditioning is the only Company you need to look for to do your AC repairs. I called them and explained my AC unit had stopped working. They came out within a couple of hours and solved my problem. I'm telling all of u when u live in Havasu and your AC unit goes out u have to get it fixed right away and I will only use the Cool Dude Company they care about u and getting u taken care of as quick as possible. I dealt with a young man named Aaron and he was so nice and very knowledgeable about what I needed which ended up being a whole new unit and he got us completely taken care of within 24 hrs. So I just want to thank all of u at Cool Dude for helping me so quick.

Our air went out this summer and the Cool Dude and his crew were there. Fast service called in the morning and by noon we had our new air conditioner installed. Highly recommend this guys.

He lives up to his name.

After trying in vain to find a company to do some HVAC work for us, I finally came to Yelp and found The Cool Dude. The other companies didn't seem to be interested in our business, I guess they are too busy to be bothered. However, Roko was responsive, prompt and professional. He squeezed us into his schedule and got the work done quickly. I cannot say enough about how much we appreciated this. I would recommend Roko without hesitation and will be using him again in the future!!
Thank you!

Best AC service I've ever had. They were quick to respond and were very affordable. He was able to troubleshoot an issue I had immediately. I won't use anyone else.